Please fix this issue. It happens ALL THE TIME. Video Chat.

Chonks said:
Hey Apple, my Applessss 🍎🍏 is that you?? 🤣

Yes, I've tried basic troubleshooting.
Click to expand...
lol, this is Betty, sorry to disappoint you 🙂

Not much anyone can do at the moment, I asked Misty, she said that it’s an issue for admin, but you’re not gonna get a response very fast unfortunately.

Maybe when Lemongrab comes online he might be able to help.

Let me know if it works eventually.
 
applejuiceAJ said:
lol, this is Betty, sorry to disappoint you 🙂

Not much anyone can do at the moment, I asked Misty, she said that it’s an issue for admin, but you’re not gonna get a response very fast unfortunately.

Maybe when Lemongrab comes online he might be able to help.

Let me know if it works eventually.
Click to expand...

Betty? Hehe Hi Betty. 🙋‍♀️

I see.. Yes, I'm used to it. It takes some time.

I just hate it when this happens. Cuz sometimes it takes like months. 🤣 I just hope they would improve their system, honestly.

Thank you so much for your help, though! Appreciated. 🙏

Chonks. x
 
@Chonks reset cache, try logging out and logging back in, and clear your cookies. If that does not work then you can contact CM as he has already been tagged.

Did Ness ever tell you how to fix it?
 
@Murky yes, I did clear cache and cookies.

I'm not sure if CM is active on this, and who can reach out to him.

If I'm not mistaken, I think @Ness_eb just asks someone (maybe Chat Master or him or whoever is capable) to do some reset on their end. And that usually fixes the issue.
 
Chonks said:
@Murky yes, I did clear cache and cookies.

I'm not sure if CM is active on this, and who can reach out to him.

If I'm not mistaken, I think @Ness_eb just asks someone (maybe Chat Master or him or whoever is capable) to do some reset on their end. And that usually fixes the issue.
Click to expand...
Unfortunately, Ness is no longer a staff memeber or even active. As for chatmaster, he’s been mentioned here, or you can either message him.

@TheLeigh are you able to help in any way?
 
I conducted the reset, she is able to get in. The issue is not stopped from happening again, but all VC Mods are able to reset the room. Coming to the forums is the correct way to get the swiftest resolution.
Chonks said:
@Murky yes, I did clear cache and cookies.

I'm not sure if CM is active on this, and who can reach out to him.

If I'm not mistaken, I think @Ness_eb just asks someone (maybe Chat Master or him or whoever is capable) to do some reset on their end. And that usually fixes the issue.
Click to expand...
 
You must log in or register to reply here.
Top