Banned for unknown reason

Could someone explain how I can be banned when I have not been online for 12 hours
Hey

You’re not banned. Not so much as even a mute in your history. I’ve checked your IP and can’t see that it’s linked to any banned accounts.

If you still can’t access the room, can you try clearing cookies/cache and reset your device then let me know if you’re still having issues?
 
Hey

You’re not banned. Not so much as even a mute in your history. I’ve checked your IP and can’t see that it’s linked to any banned accounts.

If you still can’t access the room, can you try clearing cookies/cache and reset your device then let me know if you’re still having issues?
It is still showing a black screen with you are banned on it is there anything else I can do. Many thanks
 
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