Banned for unknown reason

[Oldman hull]

Could someone explain how I can be banned when I have not been online for 12 hours

@Inkandtatts Could someone explain how I can be banned when I have not been online for 12 hours

 

[-Luka]

Assuming this is Gay Chat going by your profile.

@Inkandtatts tagging the room admin to assist with your query

 

[Bread.]

What does the ban screen say

 

[Inkandtatts]

Could someone explain how I can be banned when I have not been online for 12 hours

Hey

You’re not banned. Not so much as even a mute in your history. I’ve checked your IP and can’t see that it’s linked to any banned accounts.

If you still can’t access the room, can you try clearing cookies/cache and reset your device then let me know if you’re still having issues?

 

[Oldman hull]

Hey

You’re not banned. Not so much as even a mute in your history. I’ve checked your IP and can’t see that it’s linked to any banned accounts.

If you still can’t access the room, can you try clearing cookies/cache and reset your device then let me know if you’re still having issues?

It is still showing a black screen with you are banned on it is there anything else I can do. Many thanks

 

[Akrta]

It is still showing a black screen with you are banned on it is there anything else I can do. Many thanks

Data or Wi-Fi?

 

[Oldman hull]

Data or Wi-Fi?

All my data and WiFi are all ok

What does the ban screen say

Just a black screen with you are banned

My screen shows I am Banned but admin says there is no ban on my history have cleared cookies and cache and restarted my tablet but it still shows I am banned is there anything that can be done

 

[-Luka]

Are you able to log in to any other age appropriate chatroom or is it just Gay Chat you’re having an issue with?

 

[Inkandtatts]

Can you try resetting your router?

@Ness_eb can you merge this with this thread please: https://forum.chat-avenue.com/threads/banned.950163/ as it’s more of a tech issue

User isn’t banned. Test ban has been attempted and not resolved it

 

[Oldman hull]

After a few reboots i have been able to get on thanks to all for the information

 

[-Luka]

Resolved! @Inkandtatts