Banned from Adult chat mobile for spam?

[Dreambigger]

Hello, I have been banned from Adult chat mobile, while private messaging. Username: Dreambigger
The reason given is spam and I'm not sure what has triggered this. I have been a member for some time, engaging in various chat and never encountered this before.
I'd appreciate being reinstated and any clarification so I can be aware what to avoid if neccessary.
I understand there are rules, however am wondering why a warning can't be issued first rather than a blanket ban, particularly if its an error.
Thanks

 

[Devils demon]

@foreverman @TheDifference

 

[Devils demon]

Hello, I have been banned from Adult chat mobile, while private messaging. Username: Dreambigger
The reason given is spam and I'm not sure what has triggered this. I have been a member for some time, engaging in various chat and never encountered this before.
I'd appreciate being reinstated and any clarification so I can be aware what to avoid if neccessary.
I understand there are rules, however am wondering why a warning can't be issued first rather than a blanket ban, particularly if its an error.
Thanks

Admins tagged

 

[PuZZle]

@Raphaella @Hezekiah1 @JenRock can also help with this ban please be patient for an admin to get back to you ty

 

[TheDifference]

Hello, I have been banned from Adult chat mobile, while private messaging. Username: Dreambigger
The reason given is spam and I'm not sure what has triggered this. I have been a member for some time, engaging in various chat and never encountered this before.
I'd appreciate being reinstated and any clarification so I can be aware what to avoid if neccessary.
I understand there are rules, however am wondering why a warning can't be issued first rather than a blanket ban, particularly if its an error.
Thanks

Hello, this was a system filter ban. The spam wording is just general wording that is used for the ban page. I reviewed what you wrote and it did not violate any room rules, so I lifted your ban. Apologies for any inconvenience.

 

[Dreambigger]

Thankyou, much appreciated

 

[Dreambigger]

Actually, I have just checked the link to Adult chat that I use to login and it's still displaying the Banned screen message.
So, can you please advise how I can regain access given the ban has been lifted?

 

[TheDifference]

It’s lifted now. Happy chatting 😎