Hi
@snow430 -
Thank you for reaching out!
I do agree that nighttime coverage is something that needs continued improvement, especially since a lot of reports and issues tend to happen during those hours. It’s also something that is constantly being worked on behind the scenes.
The biggest challenge is finding reliable moderators in the needed time zones who are active consistently and are a good fit for the role. That’s why applications for overnight coverage are always encouraged and actively looked at.
No room is realistically able to have perfect 24/7 coverage at all times, but expanding nighttime moderation has been an ongoing focus for a while now and efforts are continuously being made to improve it. In the meantime, reports are still reviewed and handled as quickly as possible whenever staff are available.
As
@Drock shared above, there is currently a moderator application open for General Chat as well.
If anyone feels strongly about wanting to help improve overnight moderation in General Chat and believes they’d be active during those hours, applying is definitely encouraged. Having dependable people willing to help is ultimately what strengthens coverage the most.