In ratio of user count to complaints we are closer to the least complaint room. And as to why alot of them come, and normally in waves, is the worst users are like or 6 personalities in and countlessand altho they are known about, even criminally banning them isn't simple,. They get better at nit getting caught each time they worm in, and start to feel untouchable.... Then boom the inevitable happens, and they run to forums to try save the persona they thought wasn't gonna get banned. Rinse repeat for a decade.
The more invested they get the more they cry, and everyone gets caught up eventually,