Unknown ban?

[Just_joe]

I had gotten banned this morning for “spam” but I was not even typing in the main chat when it happened. Can someone help? Username is the same in AC.

 

[ChatJanitor]

@foreverman
@Lisblanc
@TheDifference
You guys got a customer.

 

[JenRock]

I had gotten banned this morning for “spam” but I was not even typing in the main chat when it happened. Can someone help? Username is the same in AC.

Hi, you were picked up by the spam filter (adult mobile) for typing this

Reason : Your precious, pretty boy knows everything is gonna be alright.

I’ve lifted your ban but will need a little time to figure out what part of that caused the issue.

Happy chatting ✨

*please don’t close until filter trigger is identified. Thank you 🤩

 

[Just_joe]

Thank you! I’ll try to be careful in the future I’d say? 😅

 

[JenRock]

Thank you! I’ll try to be careful in the future I’d say? 😅

Well I see nothing immediately wrong with what you said.

Sometimes it happens when a pattern of letters or words have been filtered due to bot posts.
Unfortunately it catches the innocent at times.

Letting us know here so we can investigate was the right thing to do. Thanks 🤩

 

[Just_joe]

Well I’m glad to have helped!! Haha thanks again 😊

 

[Lisblanc]

Pls wait till I find the words .

 

[Lisblanc]

"Prettyboyk" is the triggered word. It's one of the ac spammers in main which was added to filter.

Thread can be closed with thanks .
@Apollo @H.R. PufnStuf @Ness_eb