Ban appeals on Forums

Inkandtatts

Inkandtatts

Gay Chat Admin/UM
Staff member
Chat Room Administrator
When a user is banned from a chat room, they have an avenue of appeal by coming to forums, and have their ban reviewed by the admin that banned them.

On Forums, when a user is banned they cannot post on forums so they cannot have their ban reviewed by the person that banned them. The only time I’ve seen this happen is where users are friendly with a UM who is also an admin of a room they frequent.

As rooms (mostly) have only one admin but forums users have multiple UMs with the ability to ban, my suggestion is:

Have an area of forums where banned users can appeal their ban and all 4 UMs can review what led to the ban, the evidence in support of the ban, and then vote on whether a ban should be overturned. In a case of deadlock, the longest serving UM should get the casting vote.

Too many users seem to get banned too frequently and without any clear way of redress other than complaining to CM after the ban is over which is pointless because it’s over, or being friendly with particular staff.

My suggestion would also do away with any perception of bias and favouritism which is running rampant lately.
 
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the admin emails go unanswered , you know it, OP knows it and now all the rest of the chatters know it. the contact form either has error messages or goes nowhere.

directing them down a rabbit hole is a scapegoat move. ALTHOUGH IT SHOULDNT (as chat and forums have been their own separate since 1999) announcing oneself in the chat room when banned in forums leads to ones chat account on high alert and more than likely banned when they log off.


*IN MY OPINION
*s/s for other threads if needed


******EDITED TO BYPASS CENSOR
 
purplerose said:
the admin emails go unanswered , you know it, OP knows it and now all the rest of the chatters know it. the contact form either has error messages or goes nowhere.

directing them down a rabbit hole is a scapegoat move. ALTHOUGH IT SHOULDNT (as chat and forums have been their own separate since 1999) announcing oneself in the chat room when banned in forums leads to ones chat account on high alert and more than likely banned when they log off.


*IN MY OPINION
*s/s for other threads if needed


******EDITED TO BYPASS CENSOR
Click to expand...

For clarity, I was referring to administrator's email, not the feedback part of "contact us" No user would be banned in a chatroom ( where the site probably wants them to be) simply for asking for help appealing a forums ban on this message board....
 
H.R. PufnStuf said:
Users have the option to find any one of 3 UMs easily in chatrooms, and can ask their appeals be forwarded to CM. Or, they can also email the site , directly to the administrator/forums admin. https://www.chat-avenue.com/contact.html
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Actually, what that page says about contacting Administrator is as below and it doesn’t mention who the forums admin is or how to appeal a forums ban.

Perhaps if this is from your own knowledge you could make a stickied thread explaining how to appeal a forums ban and include the contact details of Administrator


From the link provided by HR:

Administrator​

For direct inquiries to the Administrator. Do not use this email to inquire about why you were banned from a particular chat room. You will need to contact the Administrator of the chatroom you were kicked/banned from within each or our chat rooms (if you are not permanently banned) or register at the Chat Forums and contact the Administrator of that room. Please note: Most temporary chat kicks are are 2 hours or less. Chat moderator related questions will NOT be answered as well.
 
Inkandtatts said:
Actually, what that page says about contacting Administrator is as below and it doesn’t mention who the forums admin is or how to appeal a forums ban.

Perhaps if this is from your own knowledge you could make a stickied thread explaining how to appeal a forums ban and include the contact details of Administrator


From the link provided by HR:

Administrator​

For direct inquiries to the Administrator. Do not use this email to inquire about why you were banned from a particular chat room. You will need to contact the Administrator of the chatroom you were kicked/banned from within each or our chat rooms (if you are not permanently banned) or register at the Chat Forums and contact the Administrator of that room. Please note: Most temporary chat kicks are are 2 hours or less. Chat moderator related questions will NOT be answered as well.
Click to expand...
Just to clarify, HR has no bearing on the contents made in this page and it has not been recently updated.
 
Per the link -Anyone can make a direct inquiry to the administrator (about anything ) other than room bans/mod questions.


EDITED
 
Last edited by a moderator:
The forums FAQ has been updated, on how to appeal, with UMs and which rooms they can be contacted in.

https://forum.chat-avenue.com/threads/forum-faqs-≧◡≦.12015/#post-374120

Forum FAQ's ≧'◡'≦

Welcome to Chat-Avenue Forums!! This thread is a guide through all the features and everything else you need to know about forums. If, after you've been through the entire thread you still have a question then feel free to contact a Moderator/UM/Admin. Have fun posting. What Not to Do DO NOT...
forum.chat-avenue.com forum.chat-avenue.com

Thank you for the suggestion.
 
Last edited by a moderator:
Inkandtatts said:
Actually, what that page says about contacting Administrator is as below and it doesn’t mention who the forums admin is or how to appeal a forums ban.

Perhaps if this is from your own knowledge you could make a stickied thread explaining how to appeal a forums ban and include the contact details of Administrator


From the link provided by HR:

Administrator​

For direct inquiries to the Administrator. Do not use this email to inquire about why you were banned from a particular chat room. You will need to contact the Administrator of the chatroom you were kicked/banned from within each or our chat rooms (if you are not permanently banned) or register at the Chat Forums and contact the Administrator of that room. Please note: Most temporary chat kicks are are 2 hours or less. Chat moderator related questions will NOT be answered as well.
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All forums ban appeals are for Admin. That post is for chat rooms not forums. I been told in the past from Admin himself to un-ban and/or ban certain people for certain things. They can email him.
 
H.R. PufnStuf said:
The forums FAQ has been updated, on how to appeal, with UMs and which rooms they can be contacted in.

https://forum.chat-avenue.com/threads/forum-faqs-≧◡≦.12015/#post-374120

Forum FAQ's ≧'◡'≦

Welcome to Chat-Avenue Forums!! This thread is a guide through all the features and everything else you need to know about forums. If, after you've been through the entire thread you still have a question then feel free to contact a Moderator/UM/Admin. Have fun posting. What Not to Do DO NOT...
forum.chat-avenue.com forum.chat-avenue.com

Thank you for the suggestion.
Click to expand...
Allot of over reaction as moderation descends into a toxic group think. Certainly ways of de escalating admin moderators decision making that are being coerced by third parties that egg them on to attack others.
 
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