I got banned a few days ago but I don't know why

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Alastorrrrrr

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My username is alastorrrrrr and I got banned I don't know why and for some reason it doesn't have the red stripe under my profile that says banned.
Can I please get unbanned or at least told why I got banned?

I have attached a screenshot below

https://imgur.com/a/NqXu3OX
 
Hi @Alastorrrrrr -

You’re not showing as banned in the room. Please clear your cache and cookies, close your browser completely and restart your device. Hopefully that helps. If not, please circle back.
 
I do not see a ban ever being on that account, my suggestion is to turn off then back on airplane mode on your cell and see if that helps
 
Banned but no reason in ban page?
All bans will be accompanied by a reason. If you see a ban screen without any reason it doesn’t necessarily mean that you are banned. It means your IP has been banned at some point. There are various reasons for this, including:
  • You’re using a VPN that is being blocked by the site
  • Your country or state is blocked and/or it’s blocking the site
  • An alternate account of yours (either registered or a guest account) has been banned
  • The host might be blacklisted
  • A bug. Try clearing history/cache
  • Someone else's account had the IP that you now have, and that account was banned
To try to fix this, you can try:
  1. Clearing your cookies and cache which is explained here, then either (2) or (3) depending on the device you are using
  2. If you are on a phone, restart it or flick airplane mode on then off again. Try accessing chat again
  3. If you are on a PC running Windows, Go to Start, type cmd and open the Command Prompt. Type ipconfig /release and press enter
    When it's done its thing and you can type again, type ipconfig /renew then hit enter. Try accessing chat again
  4. If none of the above works are you are able to access your internet router you could try restarting that and trying again
  5. If all else fails, you will need to send your IP address in private message to the admin of the room that you are banned from. They can then investigate further.



Source: https://forum.chat-avenue.com/threads/how-to-raise-a-complaint-about-a-kick-or-ban.941369/
 
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