Should Chatrooms have more staff than users?

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After touring several rooms, Ive noticed that a few rooms, have more staff than users. This leads to top heavy rooms, and I suggest moving the small rooms into larger ones, where the staff can actually do things or for the site to impose limits of over hiring.

What is the point in having 5 staff in a room with 3 users?
 
Rooms ive noticed this to varying degrees, are sports, live chat , mobile chat and music chat.

and college ( sports doesn't have a lot of staff tbf and for some reason )
 
After touring several rooms, Ive noticed that a few rooms, have more staff than users. This leads to top heavy rooms, and I suggest moving the small rooms into larger ones, where the staff can actually do things or for the site to impose limits of over hiring.

What is the point in having 5 staff in a room with 3 users?
Excert from https://forum.chat-avenue.com/threads/mobile-chat.952553/post-1420573
Saw 9 users 2 were bots. Spammed with F week bots in a 13+ room. Why would a room that is that tiny have 5 staff? Maybe thats why they have so much time for forums?

Im sure of it View attachment 984985😍
So much practice in baiting and you still haven't mastered it. Obvious gaslight troll is obvious.
 
It might be a good idea to have certain site staff able to move around site, as an alternative to overstaffing. At one time room admins could do that if I remember correctly.

College has 5 staff I think, but 1 user at times.
 
It might be a good idea to have certain site staff able to move around site, as an alternative to overstaffing. At one time room admins could do that if I remember correctly.
That was when the rooms were each on linked servers so the admin accounts were usable in multiple rooms.

There's obviously a reason CM doesn't want cross-room modding.
 
That was when the rooms were each on linked servers so the admin accounts were usable in multiple rooms.

There's obviously a reason CM doesn't want cross-room modding.
if thats the case with new bots, and recent changes, that the small rooms are still top heavy is my feedback. Each room I visited has a bot that basically tells users to contact Chatmaster regarding everything.
 
if thats the case with new bots, and recent changes, that the small rooms are still top heavy is my feedback.
It's difficult to form an educated opinion when you're only spending 5 minutes in these small rooms.

Room population fluctuates at different times throughout the day - hence the necessity for mods from different timezones to improve coverage. In smaller rooms the fluctuation is felt more.

I believe this is something all of us take into account before additional mods are considered (including CMs instruction on how many mods each room may have - which is really a great failsafe for if we forget).

CMs rules on numbers of mods means making mods or "relief mods" is restricted to an amount per room. Hope this helps.
 
It doesn't make sense, that a room with less than 10 users, and perhaps 1 or none all through the night, needs 5 or 10 times the staff a or a few users during the day

to account for a time fluctuation when most users are not in rooms or when they are so few users there is no fluctuation, whats the difference between 3 users and 6 ... in terms of fluctuation.

Thats my feedback, based on observations.
 
Doesn’t have to make sense it’s really not your concern how other people run their room. Imho.
Thanks but this is ScandF this is at the forum heading

"Have a suggestion? Want to make a comment? Post away here. Chatmaster will try to respond. No mod requests allowed."

It only should make sense, if a reply, makes no sense. Ie Chatrooms need 10 times the user account to cover fluctuations of under 10 users.
 
It doesn't seem to make sense, that a room with less than 10 users, and perhaps 1 or none all through the night, needs 5 times the staff as the roster to account for a time fluctuation when most users are not in room.
Only registered users that have logged in within the past 14 days show up in the total user count figure that you're quoting.

This isn't taking into consideration the amount of guest traffic these small rooms get (which won't stay on the user list and will disappear upon leaving). But again- you won't see the total amount of guests that come in per day unless you're in said small room all day every day- which I'm sure no mod or admin is because people have real life priorities.

Appreciate the constructive feedback you're choosing to share with us admins of small rooms - but ultimately the maximum amount of mods allowed per room is CM's call.
 
Only registered users that have logged in within the past 14 days show up in the total user count figure that you're quoting.

This isn't taking into consideration the amount of guest traffic these small rooms get (which won't stay on the user list and will disappear upon leaving). But again- you won't see the total amount of guests that come in per day unless you're in said small room all day every day- which I'm sure no mod or admin is because people have real life priorities.

Appreciate the constructive feedback you're choosing to share with us admins of small rooms - but ultimately the maximum amount of mods allowed per room is CM's call.
fair enough, what I was asking really was user counts that we see in the room, not total overall. Thanks for replying. Id add that just because a "maximum is allowed" doesnt mean things dont look top heavy,
 
Thanks but this is ScandF this is at the forum heading

"Have a suggestion? Want to make a comment? Post away here. Chatmaster will try to respond. No mod requests allowed."
I know what you’re doing, I know you well.

Also having mods with different time zones really do help the room out. I don’t know if you know about this, but some of the smaller rooms (mobile for example) have regs since beginning of chat ave, that still come to those smaller rooms, imho those regs would not be happy with this decision of merging rooms.
 
fair enough, what I was asking really was user counts that we see in the room, not total overall.
User counts = recently active users with registered accounts which excludes guest traffic.

Would you agree that looking at user counts would contribute to not seeing the entire user number trend because it excludes guests and only includes recently active registered users? Genuine question to you, not being sarcastic.

If you disagree I can understand how you think some rooms are heavily staffed.
 
User counts = recently active users with registered accounts which excludes guest traffic.

Would you agree that looking at user counts would contribute to not seeing the entire user number trend because it excludes guests and only includes recently active registered users? Genuine question to you, not being sarcastic.

If you disagree I can understand how you think some rooms are heavily staffed.
My comment was based on looking at room lists and seeing how many users (of all types) showed as being in room at that time.. .
 
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